Whittier Hospital Medical Center
Social Media Terms and Conditions
Terms and Conditions:
We welcome and encourage open discussion on Whittier Hospital Medical Center’s
social media sites - including but not limited to: our blogs, Facebook,
Twitter, YouTube pages and online story-sharing forums - and look forward
to any comments, stories and experiences you want to share.
We make reasonable efforts to monitor participation to ensure that you
stay on topic, are courteous, and avoid making offensive comments. Please
remember that information posted on any of our social media platforms
should not be considered medical advice and should not replace a consultation
with a health care professional.
If you are experiencing a medical emergency, please call your local emergency
number. (In the United States, call 911.)
Please be aware that once you post something online, there is the potential
for thousands (or hundreds of thousands) of people to read your words.
As a result, we suggest that you exercise caution when posting medical
information on any of our social and digital media sites and that you
do not disclose personal identifiable information such as your location,
medical record number, financial information, etc.
Whittier Hospital Medical Center stands by its mission statement, which
is, “ Whittier Hospital Medical Center is committed to providing
compassionate, quality care to the patients and families we serve in a
family –friendly environment.” This mission statement guides
our social media policies. Whittier Hospital Medical Center reserves the
right to delete comments that violate patient privacy, are abusive or
off topic or that contain foul language, spam or advertisements for commercial
products. Disagreements and feedback/criticism are welcome, but mutual
respect is a must.
Our Privacy Policies
As an organization providing health care services, we are prevented by
law from publicly providing any information about our patients, even if
the information has already been disclosed by a patient, friends or family
members online (health information privacy is covered by the federal government’s
Health Information Portability and Accountability Act, commonly referred to in health care as HIPAA).
When patients wish to have Whittier Hospital Medical Center publicize information
about their care, we work with these patients to complete a formalized
written and signed authorization to address their concerns before sharing
a patient’s information with the public. In all other situations,
we place an absolute priority on rigorously adhering to our discipline
of preserving our patients’ privacy. This is a discipline that we
carefully follow no matter how eager individuals may be to receive answers
on social media.
The opinions and/or views expressed on Whittier Hospital Medical Center
social media platforms, including, but not limited to, our blogs, Facebook
and Twitter pages, YouTube, and online story-sharing forums, represent
the thoughts of individuals and online communities and not necessarily
those of Whittier Hospital Medical Center or any of its affiliates or
any of their respective directors, officers, employees, research staff,
medical staff or members of their respective boards of directors. The
opinions and views expressed on these pages do not in any way reflect
the views of the site they are posted on, other sites affiliated with
the site, the staff involved with maintaining the site or any members
of the site.
Use of Whittier Hospital Medical Center social media does not create a
physician-patient relationship with any Whittier Hospital Medical Center
medical professional. Whittier Hospital Medical Center social media sites
are made available with the understanding that the content and service
providers are not engaged in rendering medical, health, psychological
or any other kind of personal professional services through these sites.
Users should consult with a medical, health, or other competent professional
before taking any action or drawing any inferences based upon the information
accessed or viewed through the sites; any action taken by a user in response
to information obtained from a social media site is at the user’s
discretion. Nothing displayed on any Whittier Hospital Medical Center
social media site should be relied upon to replace or overrule a licensed
health care professional’s judgment or clinical diagnosis.
Users are responsible for content submitted to social media sites. You
may not submit any material or content that infringes any patent, trademark,
copyright, or other proprietary rights of any party. You agree that you
will not violate any local, state, federal, and international laws and
regulations, including those related to copyright and other intellectual
property rights. You further agree that you will not submit any information that:
- Is disruptive, threatening, abusive, profane, harassing, embarrassing,
defamatory, libelous, obscene, hateful or racially, ethnically or otherwise
objectionable, as solely determined by Whittier Hospital Medical Center;
- Contains any product or service advertisements or endorsements;
- Can be construed as political lobbying.
Users may not make any commercial use of any Whittier Hospital Medical
Center social media site or any content, code, data, or materials on or
available through Whittier Hospital Medical Center social media sites.
Users may not download, post, display, publish, copy, reproduce, distribute,
transmit, perform, broadcast, create derivative works, sell, or otherwise
exploit any content, code, data, or materials on or available through
Whittier Hospital Medical Center social media sites. Users also agree
not to alter, edit, delete, remove or otherwise modify the meaning, appearance
or purpose of any content, code, data or materials on or available through
Whittier Hospital Medical Center social media sites, including, but not
limited to, altering, obscuring or removing any trademarks, trade names,
logos, or other proprietary rights notices.
While Whittier Hospital Medical Center makes reasonable efforts to monitor
and/or moderate content posted on its social media platforms, we do not
moderate all comments and cannot always respond in a timely manner to
online requests for information.
Whittier Hospital Medical Center reserves the sole right to review, edit
and/or delete any comments it deems are inappropriate. Comments including
but not limited to the following may be deleted or edited by the moderator:
- Abusive or hurtful comments about a blogger or another participant;
- Off-topic and redundant comments (this includes promotion of events, groups,
pages, Web sites, organizations and programs not related to or affiliated
with Whittier Hospital Medical Center);
- Comments that use foul language or "hate speech" (for example,
including but not limited to, racial, ethnic, or gender bashing language);
- Personal attacks or defamatory statements or comments (i.e., making negative
personal or untrue comments about a participant), instead of just criticizing
his/her posting, opinion or comments;
- Comments that violate the privacy of our patients and their families or
Whittier Hospital Medical Center staff.
Information posted on Whittier Hospital Medical Center’s social media
sites is not intended to be medical advice and should not be considered
medical advice, nor is it intended to replace a consultation with a qualified
physician or other health care provider.
All links to other Web sites found linked from Whittier Hospital Medical
Center social media sites are provided as a service to readers, but such
linkage does not constitute endorsement of those sites by Whittier Hospital
Medical Center, and as such, Whittier Hospital Medical Center is not responsible
for the content of external Web sites.
By submitting content to any Whittier Hospital Medical Center social media
site, participants understand and acknowledge that this information is
available to the public, and that Whittier Hospital Medical Center may
use this information for internal and external promotional purposes. Please
note that other participants may use posted information beyond the control
of Whittier Hospital Medical Center. If a participant does not wish to
have the information made available via the site used, published, copied
and/or reprinted, the participant should not post on the page. Whittier
Hospital Medical Center may, without any liability to a participant, disclose
a participant’s communications and activities with Whittier Hospital
Medical Center social media in response to lawful requests by governmental
authorities, judicial orders, warrants or subpoenas, or for the protection
of Whittier Hospital Medical Center’s rights.
Questions or comments about Whittier Hospital Medical Center’s Social
Media Terms and Conditions? Email: