How Do You File a Complaint or Grievance?
Directly to the Hospital
Mail: Whittier Hospital Medical Center, 9080 Colima Road, Whittier, CA 90605-1898
ATT: Quality/Risk Management
Phone: 562-464-6360 for the Complaint Hotline.
To California Department of Public Health Licensing
Mail: California Department of Public Health Licensing Division - 3400 Aero
Jet Avenue, Suite 323 - El Monte, CA 91731
Phone: 626-569-3724 OR 800-228-1019
To The Joint Commission (the accrediting agency utilized by WHMC)
Submit a new complaint (You must have your complaint reference number)
Mail: Office of Quality and Patient Safety, The Joint Commission - One Renaissance
Boulevard - Oakbrook Terrace, Illinois 60181