Nursing Home Compare Five-Star Ratings of Nursing Homes
Provider Rating Report
Incorporating data reported through 12/31/2018
The January 2019 Five-Star ratings provided above will be displayed for
your nursing home on the Nursing Home Compare (NHC) website January 23,
2019. The Quality Measure (QM) Rating that will be posted is based on
MDS 3.0 quality measures using data from the fourth quarter of 2017 and
first, second and third quarters of 2018, re-hospitalization and emergency
department claims-based quality measures using data from 7/1/2017 through
6/30/2018 and the community discharge claims-based quality measure using
data from 4/1/2017 through 3/31/2018. The Staffing and RN Staffing Ratings
are based on Payroll-based journal staffing data reported for the third
calendar quarter of 2018.
The Five-Star Helpline will operate Monday - Friday, January 21 - January
25, 2019. Hours of operation will be from 9 am - 5 pm ET, 8 am - 4 pm
CT, 7 am - 3 pm MT, and 6 am - 2 pm PT. The Helpline number is 1-800-839-9290.
The Helpline will be available again February 25 - March 1, 2019. During
other times, direct inquiries to BetterCare@cms.hhs.gov as Helpline staff
help respond to e-mail inquiries when the telephone Helpline is not operational.
As of February 2018, standard surveys and complaint surveys that occurred
on or after November 28, 2017 (under the new survey process) have been
displayed on the Nursing Home Compare website but have not been utilized
to calculate the health inspection rating. The health inspection rating
will incorporate the new surveys beginning in the spring of 2019. Please
watch for additional information in upcoming provider preview reports
for the specific methodology that will be used to calculate the health
inspection rating once the data from the new survey process are included.
General News,Pediatric Sub Acute Center
Walking through the pediatric sub-acute care ward at Whittier Hospital Medical Center can bring tears to your eyes. As you see the suffering of all ...
The Quality Measure (QM) Rating that will be posted is based on MDS 3.0 quality measures using data from the third and fourth quarters of 2017 and ...
The Whittier Hospital Medical Center has been named one of the best in state for skilled nursing care. ... Read more!
A Whittier Hospital nurse used CPR to save a baby who was born in the front seat of a Honda and wasn't breathing. The 7-pound, 4-ounce, 20-inch ...
Last Christmas Tony Lim came to visit Whittier Hospital's Pediatrics Sub Acute Unit, accompanied by his mom and stepfather. He wanted to show how ...