Hospital News

Section: Recent News

Nursing Home Compare Five-Star Ratings of Nursing Homes

Provider Rating Report
Incorporating data reported through 12/31/2018

The January 2019 Five-Star ratings provided above will be displayed for your nursing home on the Nursing Home Compare (NHC) website January 23, 2019. The Quality Measure (QM) Rating that will be posted is based on MDS 3.0 quality measures using data from the fourth quarter of 2017 and first, second and third quarters of 2018, re-hospitalization and emergency department claims-based quality measures using data from 7/1/2017 through 6/30/2018 and the community discharge claims-based quality measure using data from 4/1/2017 through 3/31/2018. The Staffing and RN Staffing Ratings are based on Payroll-based journal staffing data reported for the third calendar quarter of 2018.

Helpline

The Five-Star Helpline will operate Monday - Friday, January 21 - January 25, 2019. Hours of operation will be from 9 am - 5 pm ET, 8 am - 4 pm CT, 7 am - 3 pm MT, and 6 am - 2 pm PT. The Helpline number is 1-800-839-9290. The Helpline will be available again February 25 - March 1, 2019. During other times, direct inquiries to BetterCare@cms.hhs.gov as Helpline staff help respond to e-mail inquiries when the telephone Helpline is not operational.

Important News

As of February 2018, standard surveys and complaint surveys that occurred on or after November 28, 2017 (under the new survey process) have been displayed on the Nursing Home Compare website but have not been utilized to calculate the health inspection rating. The health inspection rating will incorporate the new surveys beginning in the spring of 2019. Please watch for additional information in upcoming provider preview reports for the specific methodology that will be used to calculate the health inspection rating once the data from the new survey process are included.

Categories: General News,Pediatric Sub Acute Center

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